Last updated: June 2026

Pristine Cleaning Services (“Pristine”, “we”, “us”) respects your privacy. This policy explains how we collect, use, and protect your information when you visit pristinelb.com or use our cleaning services in Lebanon.

Information we collect

We may collect the following when you contact us, request a quote, or book a service:

• Name and contact details (phone number, email address)
• Property address and service location
• Property type, size, and cleaning requirements
• Messages sent via our website, phone, WhatsApp, or email
• Technical data such as browser type and device information when you use our website

How we use your information

• To provide estimates, schedule cleanings, and deliver our services
• To respond to inquiries and customer support requests
• To improve our website and service quality
• To send service-related updates you have requested or agreed to receive

Sharing of information

We do not sell your personal information. We may share data only with trusted service providers who help us operate our business (for example, hosting or communication tools), or when required by law.

Data retention

We keep your information only as long as needed to provide services, comply with legal obligations, and resolve disputes.

Security

We use reasonable administrative and technical measures to protect your information. No online transmission is completely secure, and we cannot guarantee absolute security.

Your rights

You may request access to, correction of, or deletion of your personal data by contacting us using the details below. We will respond within a reasonable timeframe.

Contact us

For privacy questions or requests, contact Pristine Cleaning Services:
Phone: +961.71.808 340
Email: info@pristinecleaning.com
Address: Radio Orient Str., Saint Therese, Hadath, Lebanon

← Back to Home

Last updated: June 2026

These Terms & Conditions (“Terms”) govern your use of the Pristine Cleaning Services website and the booking of our cleaning services in Lebanon. By using our website or services, you agree to these Terms.

Services

Pristine provides residential and commercial cleaning services, including deep cleaning, carpet and upholstery care, post-construction cleaning, commercial cleaning, and window cleaning. Service scope, timing, and pricing are confirmed before work begins.

Estimates & pricing

Online estimates are indicative only. Final pricing may change after inspection or if the property condition, size, or requested scope differs from the information provided. You will receive confirmation before service proceeds.

Bookings & cancellations

• Appointments are confirmed once agreed by phone, WhatsApp, email, or other official Pristine channel.
• Please provide reasonable notice if you need to reschedule or cancel.
• Repeated late cancellations or no-shows may result in fees or refusal of future bookings.

Access & preparation

You agree to provide safe access to the property at the scheduled time, including utilities, entry, and parking where applicable. Please secure valuables and inform us of fragile items, pets, or special instructions in advance.

Insurance & liability

Pristine Cleaning Services operates as a professional, insured cleaning provider. We take reasonable care in performing services. To the fullest extent permitted by law, our liability is limited to the amount paid for the specific service giving rise to the claim, except where applicable law requires otherwise.

Customer responsibilities

You agree to provide accurate information, maintain a safe working environment for our team, and notify us promptly of any concerns after service so we can address them.

Website use

You may not misuse this website, attempt unauthorized access, or copy content without permission. All branding, text, and materials on this site belong to Pristine Cleaning Services unless otherwise stated.

Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top of this page will reflect the latest version. Continued use of our services after changes constitutes acceptance.

Governing law

These Terms are governed by the laws of Lebanon. Any disputes shall be handled by the competent courts in Lebanon, unless otherwise required by mandatory local law.

Contact

Pristine Cleaning Services
Phone: +961.71.808 340
Email: info@pristinecleaning.com
Address: Radio Orient Str., Saint Therese, Hadath, Lebanon

← Back to Home